You are the first in the US who tries a Commander so the first setup can be tricky. Thank you for your help!
cia-geo:
1. Do I need to change the user name from what it is as unit5?
Yes, please change it to your user name or register another user because these are test users and if more devices use the same user then it may not work correctly.
cia-geo:
2. I have had to contact AT T for tech help on the SIM card and it keeps saying that it is unregistered but we had it working for a short time last night.
Is there something I am missing here?
This error means that the GSM subsystem of the Commander encountered some problem. My first idea is that maybe there is a PIN lock active on the sim card. The Commander is unable to handle the PIN so you have to insert the sim into a phone and check if it is working without entering a PIN. if it asks for a PIN then you can disable this somewhere in the menu of the phone. I hope this helps. (If not then please charge the unit fully, be sure that AT&T has good signal, turn off and on the Commander several times, try the another Commander and try a sim card from another carrier if possible)
cia-geo:
3.Does the Commander require a bluetooth GPS phone?
No, the bluetooth is just an extra: The Commander can work as a car navigation and a bluetooth hands-free device. You don't need this but you can try it in your car.
cia-geo:
Comments:
I only have the 12 volt car charger is there another plug other than European for United States?
It did not come with a manual,could one be included or is it cost prohibitive in the future?
What you got is a modified european package but we forgot to include an adapter for the wall charger. You have to buy something like
that if you want to use the wall charger. Sorry for that.
We also included the pouches but they are prototypes thus there is no space for them in the original package. That's why the package you got is a little bit strange.
We don't print the manual for environmental reasons but usually there is a small card in the package with the url of the documentation:
http://d.battletac.com/static/commander/manual/userguide.html. Sorry again.
Krisztián